Vendors and Service Providers
Overview of vendors and service providers, including their categories and roles, to help differentiate and classify them for better understanding and business decision-making for the visitors of our platform.
1. Vendors
We have two categories of vendors on our platform: The general vendors, who have liked our platform and decided to showcase their products on it. The other category is the ones who are associated with us. We have marked the associated vendors for more clarity for our visitors.
Vendors are suppliers of products—selling physical goods, software, or technology solutions that an organisation purchases to use, resell, or integrate into its operations.
Categories of Vendors:
Category
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Description
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Product/Material Vendors
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Supply raw materials, equipment, or finished goods.
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Manufacturing suppliers, hardware providers
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Technology Vendors
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Provide software, hardware, or IT solutions.
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Software, & hardware
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Wholesale/Retail Vendors
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Sell goods in bulk or retail for resale or consumption.
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Distributors, wholesalers
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OEMs (Original Equipment Manufacturers)
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Produce products branded and sold by another company.
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Automobile components, Construction industry components, etc.
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Role of Vendors:
• Supply Goods/Products: Ensure availability of required materials or equipment.
• Maintain Quality: Deliver products that meet agreed specifications.
• Offer Competitive Pricing: Enable cost-effective procurement.
• Support & Warranty: Provide product support, maintenance, or replacement.
2. Service Providers
Definition:
Service providers deliver intangible services or expertise—they perform activities, manage processes, or offer professional skills to meet business needs.
Categories of Service Providers:
Category
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Description
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IT/Technology Services
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Offer IT support, cloud computing, cybersecurity, and hosting.
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Professional Services
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Provide legal, financial, HR, or consulting expertise.
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Facility & Maintenance
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Handle cleaning, security, and equipment maintenance.
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Logistics & Transportation
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Manage shipping, warehousing, and supply chain.
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Outsourcing/BPO
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Run entire business processes on behalf of a company.
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Role of Service Providers:
• Deliver Expertise: Offer specialised knowledge or skills not available in-house.
• Enable Operations: Support daily business activities (e.g., IT support, cleaning).
• Increase Efficiency: Help reduce costs and improve performance.
• Manage Risks: Provide compliance, cybersecurity, or legal safeguards.
Key Difference Between Vendors & Service Providers
Aspect
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Vendor
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Service Provider
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Primary Offering
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Tangible goods/products
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Intangible services
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